Privacy Policy

CrayonStories.com  ·  CrayonStories  ·  Last updated: April 2026

This Privacy Policy explains how CrayonStories ("we," "us," or "our") collects, uses, and protects information when you use CrayonStories.com. By placing an order, you agree to the practices described here.

1. Who We Are

CrayonStories.com is operated by CrayonStories. We create personalized children's coloring books. If you have questions about this policy, contact us at support@crayonstories.com.

2. Information We Collect

Information you provide:

  • Your email address — used to send your download link and order confirmation.
  • Your child's first name — used solely to personalize the coloring book pages. We do not use it for any other purpose.
  • Payment information — processed directly by Stripe, Inc. We never see or store your full credit card number.

Information collected automatically:

  • IP address and approximate location (country/region)
  • Browser type and device type
  • Pages visited and time spent on the site
  • Referring URL

3. How We Use Your Information

  • To generate your personalized coloring book PDF
  • To email you a download link for your order
  • To process your payment via Stripe
  • To respond to customer support inquiries
  • To detect and prevent fraud
  • To improve the website and our products

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Children's Privacy (COPPA)

CrayonStories.com is a service for parents and guardians — not for children. We do not knowingly collect personal information directly from children under 13. The child's first name you provide is used only to generate your order and is not associated with any independent account or profile for the child.

If you believe we have inadvertently collected personal information from a child under 13 without parental consent, please contact us at support@crayonstories.com and we will delete it promptly.

5. Third-Party Service Providers

We share limited information with trusted service providers who help us operate the site:

  • Stripe, Inc. — payment processing. Stripe Privacy Policy
  • Supabase — secure database hosting for order records.
  • Resend — transactional email delivery.
  • Vercel — website hosting and delivery.
  • Browserless.io — PDF generation (processes your child's name to produce the coloring book).

6. Data Retention

We retain your email address and order information for up to 2 years to support re-downloads and customer service. You may request deletion at any time (see Section 8).

7. Cookies and Tracking

We use a small number of cookies and similar technologies to keep your session active during checkout and measure site traffic using privacy-respecting analytics.

We do not use advertising cookies or cross-site tracking.

8. Your Rights and Choices

You may contact us at support@crayonstories.com to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of any future marketing emails

California residents may have additional rights under the CCPA. EU/UK residents may have rights under the GDPR. We will respond to all valid requests within 30 days.

9. Data Security

We use industry-standard security measures including HTTPS encryption, access controls, and secure hosting. We will notify affected users promptly in the event of a data breach involving personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "last updated" date.

11. Contact Us

CrayonStories
Email: support@crayonstories.com